Dear Friends and Clients:

On behalf of all of us at PS&S/DW Smith, we hope this message finds you well during this difficult and unprecedented time we are experiencing together. Like many of you, we have been closely monitoring the news around the COVID-19 pandemic and its ever- changing impact around the world and in our own communities. As this challenging situation continues to evolve, the safety and well-being of our staff, clients, colleagues and their families remains our top priority.

At this time, we wanted to assure you that PS&S/DW Smith remains committed to client service. We plan to continue operating as usual with fully operational remote technology and infrastructure to provide uninterrupted service. PS&S/DW Smith has implemented a right-to-work-from-home policy for our office employees while also providing flexible schedule arrangements for a combination of in-office/remote work environment. We have instructed our staff to stay home if they are not feeling well, or if they simply feel safer doing so and provided guidance with respect to members of their household. PS&S/DW Smith has temporarily put a hold on all employee’s conference attendance, seminars, and external training as well as implementing internal meeting guidelines, but is fully equipped to handle any meeting remotely to ensure continuity with business operations and to deliver the quality client service you expect from us. We are and will continue to be in communication with our clients and be sensitive to their requests and preference to conduct meetings in-person, remotely, or, postpone if necessary. In addition, we plan to have all field work activities continue as scheduled, unless our clients direct otherwise.

We hope that you remain safe and healthy during these coming weeks as we will continue to monitor this situation and provide additional updates as they occur.

Best wishes,

John A. Sartor, PE President & CEO